ACORNS PRIVACY NOTICE

Effective as of January 1, 2023. 

FACTS

WHAT DOES ACORNS DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Transaction history and income
  • Account transactions and checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Acorns chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Acorns share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes — to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes — information about your transactions and experiences

Yes


No

For our affiliates’ everyday business purposes — information about your creditworthiness

No

We don’t share

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

No

We don’t share

Questions?

Call 855.604.5130 or go to https://www.acorns.com/support/contact/

Who we are

Who is providing this Privacy Policy?

This privacy notice is provided by Acorns Advisers, LLC, Acorns Securities, LLC, Acorns Pay, LLC, and Acorns Grow Incorporated.

What we do

How does Acorns protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Acorns collect my personal information?

We collect your personal information, for example, when you:

  • Pay your bills or make deposits or withdrawals from your account;
  • Provide account information or give us your contact information;
  • Show your government issued ID.

We also collect your personal information from other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more information on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include direct marketing companies.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial service companies.

Other important information

California: If your Acorns account has a California mailing address, we will not share personal information we collect about you except to the extent permitted under California law.

Vermont: If your Acorns account has a Vermont mailing address, we will not share personal information we collect about you with non-affiliates unless the law allows or you provide authorization.

 

Acorns Privacy Policy

Effective as of January 1, 2023.  

Please click here to view the previous version of our Privacy Policy.

You can download a printable copy of this Privacy Policy here

This Privacy Policy describes the privacy practices of Acorns Grow Incorporated, Acorns Advisers, LLC, Acorns Securities, LLC, Acorns Pay, LLC and their respective affiliates (collectively, "Acorns," "we", “us” or "our") and how we handle personal information that we collect through our digital properties that link to this Privacy Policy, including our website, mobile application, and browser extensions (collectively, the “Service”), as well as through social media, our marketing activities, our live events and other activities described in this Privacy Policy.  

If you have registered for an Acorns account or we have otherwise obtained your personal information in connection with providing our services, please see our Acorns Privacy Notice, which applies to our practices subject to certain financial privacy laws. 

California residents: See the California privacy notice below for important information about our collection, use and disclosure of your personal information as well as your California privacy rights.

Nevada residents: See the Nevada privacy notice below for important information about your Nevada privacy rights.

 

Index

Personal information we collect

How we use your personal information

How we share your personal information

Your choices

Other sites and services 

Security

International data transfer

Children

Changes to this Privacy Policy

How to contact us

California privacy notice

Nevada privacy notice

 


Personal information we collect

Information you provide to us.  Personal information you may provide to us through the Service or otherwise includes:

We may also collect personal information not specifically listed above, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources.

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

Automatic data collection. 

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

Cookies and other technologies.

The Services employ the following technologies, which facilitate some of the automatic collection described above:

You can learn about blocking cookies in the Your choices section below.

 

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery. 

We may use your personal information to:

Marketing and advertising. 

We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

Research and development. 

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.  We may create anonymous, aggregated or deidentified data from your personal information and other individuals whose personal information we collect.  We make personal information into anonymous, aggregated or deidentified data by removing information that makes the data identifiable to you.  We may use this anonymous, aggregated or deidentified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.    

Compliance and protection. 

We may use your personal information to:

Retention.

The length of time we retain particular categories of personal information is determined based on whether it is sufficient to fulfill the purposes for which we collected it, including to satisfy legal, regulatory, accounting, or reporting requirements, establish or defend legal claims, enforce our agreements, resolve disputes or fraud prevention.  

 

How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.  

Affiliates.  Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Service providers.  Third parties that provide services on our behalf or help us operate the Service or our business (such as mail delivery, hosting, information technology, chat feature support, customer support, email delivery, text message delivery, marketing, consumer research, and website analytics). 

Financial institutions. Acorns uses Plaid Inc. (“Plaid”) to gather your data from financial institutions. By using the Service, you grant Acorns and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid end user privacy policy. If you choose to apply for an Acorns VisaTM debit card, you understand that such card is issued by Lincoln Savings Bank or nbkc bank and you confirm acceptance of the applicable privacy policy of Lincoln Savings Bank or nbkc bank.  Acorns also uses financial institutions to process your ACH funds transfers from your funding source bank account to Acorns for use of the Service.  

Gift Recipients and payment processors. If you access Acorns to transfer funds to an Acorns account holder through the Acorns Early Gifting feature, you authorize the sharing of your name, the status of your gift, and the amount of the transfer with the recipient Acorns account holder. Acorns partners with Stripe, a third-party payment processor, to facilitate your gifts. Acorns facilitates such transactions by collecting information from gift contributors necessary to enable the payment processing and submitting it to the processor. Use of this feature is governed by the Early Gifting Terms of Use: https://www.acorns.com/early-gifting-terms-of-use/.

 

Advertising partners.  Third-party advertising companies for the interest-based advertising purposes described above. 

Affiliate brand partners.  When you make a purchase on one of our affiliate brand partner sites, we may share information about you with those affiliate brand partners to operate the relevant promotional program, for example, so that we can credit your account with any earned rewards. 

Third parties designated by you. We may share your personal data with third parties where you have instructed us or provided your consent to do so. For example, we may share your personal information with affiliate brand partners or other third-parties with whom we are collaborating in our promotional programs or to offer you additional services. We will share personal information that is needed for these other companies to make the promotion available, provide the services that you have requested and track participation in the promotion or service. 

Professional advisors.  Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above. 

Business transferees.  Parties (and their advisors) to business transactions or proposed transactions involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Acorns or our affiliates (including, in connection with insolvency, bankruptcy or similar proceedings).  

 

Your choices 

In this section, we describe the rights and choices available to all users. California residents can find additional information about their rights here and Nevada residents can find additional information here.

Access or update your information. If you have an Acorns account, you can review and update information in your account settings. 

Opt-out of marketing communications. 

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us.  Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.  

If you receive text messages from us, you may opt out of receiving further text messages from us by replying STOP. 

Mobile location data.  

You can disable our access to your device’s precise geolocation in your mobile device settings.

Cookies. 

Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, our websites may not work properly. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.  To opt-out of data collection through our analytics provider, Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Blocking web beacons.

Most browsers offer settings that allow you to configure your device to prevent images that would include web beacons/clear GIFs from loading. 

Interest-based advertising. 

Steps you can take to opt-out out of use of your personal information for interest-based advertising include:


You will need to apply these opt-out settings on each device and browser from which you wish to opt-out.  Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the ad industry opt-out mechanisms that we linked to above. 

Do not track. 

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals except where we expressly indicate otherwise.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to provide information.

We need to collect personal information to provide certain services.  If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Close your account.

To request that we close your Service account or delete your personal information associated with your account, please contact us to request account closure.  Certain personal information associated with your account may be retained after account closure in accordance with our data retention policies where required or permitted by applicable law.

 

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties.  In addition, our content may be integrated into web pages or other online services that are not associated with us.  These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.  We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.  For example, when you navigate to the “Acorns Merch Shop”, you are leaving Acorns.com. The Acorns Merch Shop is hosted by Shopify Inc. and any use of such page is governed by the Shopify privacy policy found at https://www.shopify.com/legal/privacy.

 

Security 

We employ, test and regularly re-evaluate reasonable technical, organizational and physical safeguards designed to protect the confidentiality, integrity and security of the personal information we collect, both when we receive it and during transit, such as by encrypting credit card numbers and other sensitive personal information that you enter into the Service.  However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. 

 

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.  

 

Children  

The Service is not intended for use by children under 18 years of age. If we learn that we have collected personal information through the Service from a child under 18 in a manner prohibited by law, we will comply with legal requirements to delete it. We encourage parents or guardians with concerns to contact us. 

 

Changes to this Privacy Policy 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service.  Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

 

How to contact us

Acorns Grow Incorporated

5300 California Avenue

Irvine, CA 92617

privacy@acorns.com

 

California privacy notice

This notice describes our collection, use and disclosure of personal information of California residents in our capacity as a “business” under the California Consumer Privacy Act (“CCPA”) and their rights with respect to their personal information. For purposes of this California privacy notice, “personal information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA, such as information described in our Acorns Privacy Notice pursuant to the Gramm-Leach-Bliley Act. 

Your privacy rights. If you’re a California resident, you have the following rights under the CCPA:

You may submit requests to exercise your right to know, access, deletion and correction by emailing support@acorns.com or writing to Acorns Legal, 5300 California Ave., Irvine, CA 92617. The rights described above are not absolute, and in certain cases, we may decline your request as permitted by law. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. 

Identity verification. We need to verify your identity to process your requests to exercise your rights to know, access, deletion, and correction, and we reserve the right to confirm your California residency. To verify your identity, we may require you to log into your Acorns account if you have one, provide identifiers we can match against information we may have collected from you previously, confirm your request using the email address or telephone number used to make the request, provide government identification, or provide a declaration under penalty of perjury, where permitted by law. 

Authorized agents. Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of a valid power of attorney given to your authorized agent pursuant to applicable state law. If you have not provided your agent with such a power of attorney, we may ask you and/or your agent to take additional steps permitted by law to verify that your request is authorized, such as information required to verify your identity and that you have given the authorized agent permission to submit the request. 

Information practices. The following describes our practices currently and during the past 12 months:

Statutory category
Personal information we collect 

Categories of third parties to whom we disclose the personal information for a business purpose

Identifiers

Contact data

Communications data

Marketing data

Device data

Affiliates 

Service providers

Advertising partners

California Customer Records
(as defined in Cal. Civ. Code §1798.80)

Contact data

Communications data

Marketing data

Device data

Affiliates 

Service providers

Advertising partners

Commercial Information

Contact data

Online activity data

Marketing data

Affiliates 

Service providers

Advertising partners

Internet or Network Information 

Device data

Online activity data

Affiliates 

Service providers

Advertising partners

Geolocation data

Device data (e.g., city, state derived from IP address)

Affiliates 

Service providers

Inferences

May be derived from any of the above categories

Affiliates 

Service providers

Advertising partners

 

Nevada privacy notice

Certain Nevada consumers may opt out of the sale of “personally identifiable information” for “monetary consideration,” as defined under Nevada law, to a person for that person to license or sell such information to others. We do not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to opt out of any future sales under Nevada law by contacting us as detailed in the “Contact Us” section above. Please note we may take reasonable steps to verify your identity and the authenticity of the request.

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