Because Acorns is solely an online investing platform, we do not mail paper checks for withdrawals. If you do not have access to the checking account previously used to fund your investments and want to withdrawal funds, we make changing funding sources easy so your funds can be transferred back electronically. If you would like to change your funding source, please complete these steps:
1. From the main menu, select My Settings
2. Select Linked Accounts
3. Select the "..." in the upper right corner, and tap Change Primary Checking Account
To ensure your account’s security, we may require documentation verifying your ownership of both the current and new funding sources. If your account requires additional verification, please follow the prompts on the Acorns website and app for additional details.
If you experience any difficulty changing your funding source, feel free to contact us.