If you are experiencing issues with your Round-Up account(s), please try these steps below:
- Log in to your online bank through a desktop browser, not your mobile banking app
- Once you’ve logged in to your bank, click here to go back into the Acorns app and relink your bank account by following the instructions below:
- After logging in to your account, click on the menu (avatar) in the upper right corner of the screen
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Click on "Profile & Settings"
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Click on "Linked Accounts"
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Click on "Link another account"
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Search for your bank
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Enter your bank’s online banking credentials and click Submit
If you receive an error or have any issues relinking your bank account to your Round-Ups please reach out to us for further assistance at https://help.acorns.com/contact
