Why Are My Transactions Being Canceled?

When we notice the balance of your linked checking account is low, we do our best to pause automatic investments, such as Round-Ups and Recurring Investments. 

Please keep in mind that this is not 100% effective due to bank processing times, which are 1-3 business days. During that processing period, if your bank doesn’t report balance data to us regarding a low balance in your linked funding source, the investment will process.

If you have any other questions, we’re here to help.

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