Feel free to ask us anything and everything

Account Locked error

Your Financial Institution may have locked you out of your online Banking, which is preventing Acorns from investing your spare change.
 
Please try to log into your online bank account again, and contact your bank if you are unable.
 
Once you have logged into your online bank account, you are ready to relink your account for Round-Ups.
 
Open your Acorns App and log into your Acorns account. Then follow these steps:
 
1. In the upper right corner, click on the Personal Avatar icon
2. Select Settings
3. Under Personal, select Linked Accounts
4. Under Cards & Accounts, select Add Account
5. Search for your bank
6. Connect using your banking credentials

Was this helpful?

This website is operated by Acorns Advisers, LLC, an SEC Registered Investment Advisor. Brokerage services are provided to clients of Acorns by Acorns Securities, an SEC registered broker-dealer and member FINRA/SIPC. Securities in your account protected up to $500,000. For details, please see www.sipc.org. Investments are not FDIC insured and may lose value. Investing involves risk including loss of principal. Please consider, among other important factors, your investment objectives, risk tolerance and Acorns pricing before investing. Past performance does not guarantee or indicate future results. Acorns reserves the right to restrict or revoke any and all offers at any time. Acorns also offers an Acorns Spend deposit account. Acorns Spend accounts are FDIC insured up to $250,000. Acorns Visa™ debit cards are issued by Lincoln Savings Bank, member FDIC for Acorns Spend account holders. "Acorns" and "Invest the Change" are registered trademarks of Acorns Grow, Inc.