Try these fixes if you are experiencing issues with your Round-Ups account:
1. Log into your online banking through a web browser (instead of the mobile app). Some financial institutions may require this before they will allow us to monitor your account for Round-Ups.
2. Then open a second tab and navigate to www.app.acorns.com.
3. Please complete the following steps to link a Round-up Account:
1. In the upper right corner, click on the Personal Avatar icon
2. Select Profile
3. Select Edit Cards
4. Select Unlink
5. Select Cancel in the left corner of Linked Cards
6 .Select Link a Card
7. Search for your bank
8. Connect using your banking credentials
If you continue experiencing errors linking your Round-Ups Account, continue troubleshooting with these articles: