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How Do I Reset My PIN?

You can reset your Login PIN by following the steps below. NOTE: In order to reset your PIN, you will need to enter your current PIN and answer your security question. If you forgot your PIN or are unable to enter this information, please contact us so we can help you with the process.

For Mobile:

  1. After logging in to your account, tap menu (avatar) in the upper left-hand corner
  2. Tap “Settings”
  3. Under “Device” section, tap “Change Log In PIN”
  4. Enter your current PIN
  5. Enter your new PIN and Re-enter your new PIN
  6. Enter the answer to your security question and tap “Confirm”

For Web: 

  1. After logging in to your account, click on menu (avatar) in the upper right-hand corner
  2. Click on “Profile & Settings” 
  3. Under “Device” section, click on “Change Login Pin”
  4. Enter your current PIN
  5. Enter your new PIN, Re-enter your new PIN and click on “Submit”
  6. Enter the answer to your security question and click on “Submit”
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