Acorns is available for all United States residents who are at least 18-years-old and have a valid social security number.Acorns Australia is also available for Australian residents. If you’re an Australian resident, please visit acornsau.com.au to sign up.

Great question! Acorns Core investors link Round-Up accounts to invest spare change automatically from everyday purchases. There is no limit to how many checking accounts, debit cards, and/or credit cards you can link as Round-Up accounts. Once you link Round-Up account(s), Acorns virtually ro

Investments may take 1-3 days to process because we're only able to purchase shares of Exchange Traded Funds (ETFs) while the market is open. Also, we use electronic debits from your bank to transfer money into your Acorns account, which may take 1 to 2 days to process. Random Deposit Verifi

To update your personal email preferences, log in here and select the type of emails you’d like to receive. Like your bank, we have to send certain emails pertaining to account information, such as your statement, account activity, shareholder updates and proxy voting information. We ar

You may need to pay taxes on realized capital gains, dividends received, and other transactions occurring in your Acorns accounts. By February 15, we will email you with the status of your 1099 tax form and details on next steps.You may also be able to deduct realized capital losses. Please co

If you're ready to start investing again with Acorns, reopening your account is easy. Feel free to contact us with the following information and we would be happy to reopen your account: Your first and last name Your date of birth The email on file for your Acorns account The address on

Acorns requires verification of ownership of the funding source with micro deposits. In your checking account, the Acorns micro-deposits will be shown as two independent, sub-one dollar deposits made into your account. You will be prompted to enter these two small deposits into the application

The ‘MFA Reset’ message is your bank’s way of letting us know that they need to refresh your login information. Every bank has different rules for how often they need your login information refreshed, and this can happen as a result of bank protocols or changes. Refreshing yo

Although the ‘Please Check Your Username and Password and Try Again' message typically indicates the login credentials provided were incorrect, this message can also be your bank’s way of letting us know that something went wrong. In order to troubleshoot this issue, please log dir

The ‘MFA Not Supported’ message generally indicates that your online banking may have security features enabled that Acorns does not currently support.While Acorns can’t make recommendations to change or disable security settings with your online banking account, these featur

While it is possible to fund your account with a savings account, Acorns generally recommends the use of a checking account. Federal regulation limits the withdrawals from a savings account to six transactions per month. Utilizing the automatic Round-Up feature can reach this limit and incur a

Because Acorns is solely an online investing platform, we do not mail paper checks for withdrawals. If you do not have access to the checking account previously used to fund your investments and want to withdrawal funds, we make changing funding sources easy so your funds can be transferred ba

Imagine giving a gift that can grow. Now you can! An Acorns gift card allows you to invest in the people you care about, and boost their potential for a brighter future. You can purchase a $25 digital gift card if you need one right away, or your friend lives far away. Or you can find one at a

You can buy Acorns gift cards online at www.acorns.com/giftcard and in store at Toys-R-Us! To find a location near you, tap here. The Acorns gift card will also be available through select online retailers such as PayPal Digital Gifts.

To redeem your Acorns gift card, visit www.acorns.com/redeem.

You do not need to have an Acorns account to purchase the gift card, though you do need to be an Acorns customer to redeem a gift card.

Yes, current Acorns customers can visit acorns.com/redeem and login to redeem your gift card. If you’re new to Acorns, welcome! Visit acorns.com/redeem and tap 'Create an Account' to get started.

Absolutely!

Acorns gift card recipients must be 18 or older.

At this time, you can put exactly $25 on an Acorns gift card.

Nope! You can buy as many Acorns gift cards as you'd like, although redemption limits may apply.

Our customer support team is happy to provide guidance. Please give us a call at (855) 739-2859.

Acorns gift cards purchased via acorns.com/giftcard can be returned if the recipient is not at least 18-years-old, or if the recipient cannot be verified to open an Acorns account. The same applies to gift cards purchased from Toys-R-Us. Gift cards purchased through some digital partners canno

For cards purchased directly through www.acorns.com/giftcard, please reach out to acorns@buyatab.com or call 888-736-3012. For gift cards purchased elsewhere, please contact support@acorns.com.

In order to comply with FINRA regulations, Acorns accounts cannot be funded with a Business checking account. More specifically, this is to ensure that we remain compliant with FINRA's Anti-Money Laundering (AML) regulations. To learn more about these regulations, you may click the link below:

We do our best to help you avoid overdraft fees from your bank. Using a SmartDeposit system, we try to detect if an investment from your funding source could put you at risk for a bank fee. If so, we try to pause or cancel that investment. Please keep in mind that this in not 100% effective du

The Round-Ups Multiplier is a handy way to increase the amount of funds you are investing from your spare change. When the Round-Ups Multiplier is enabled, your Round-Ups will be multiplied by the selected amount(2x,3x,10x). For example, if you were to make a purchase for $3.70, this transacti

When you attempt to connect to a bank through Round-Ups, all security information comes directly from your bank. As such, any incorrect contact information may be indicated as your primary contact method on your banking profile. In order to resolve this issue it is recommend that you log onto

We need permission from your compliance department before opening your investment account. Your firm may also require duplicate confirmations and statements (Pursuant to FINRA Rule 3210 and/or NYSE Rule 407).If your firm would like to see our program agreement, please direct them to page B-1 o

Typically, log in issues are the result of an outdated app or incorrect login information. Please double check to ensure you do not have any updates available and that you are using the correct username. If you are unable to remember your password, please use our Forgot Password tool. If

We can't advise you on whether you personally should invest in cryptocurrency. Our portfolios are designed to help you realize maximum reward over time, for minimum risk -- through proven strategies like Modern Portfolio Theory. Because the value of cryptocurrency can fluctuate dramatically in

Your security is our first priority. If you receive a verification alert, it’s because we want to make sure your information is accurate and up to date when we open your account, or make any changes. If you’re an existing investor who has received this alert, we may need to correct

At present, Acorns is only available to US citizens or legal residents who currently reside in the United States. Exceptions are made for active Armed Services personnel that maintain US addresses and are temporarily overseas. For more information, please see our list of jurisdictions. Ac

It happens. Our support team is here to help! If you forgot your username, you may contact us along with the following information: 1. Your First and Last name2. Your Date of Birth3. Your full mailing address on file with your Acorns account If you have any other questions, feel free to r

Yes. Acorns Securities is a Member of the Securities Investor Protection Corporation (SIPC), which means all of our customers' investments are protected up to $500,000 (including $250,000 for claims for cash). For more information on SIPC insurance, please visit www.sipc.org. If you have any

The 5 different Acorns portfolios are composed of exchange traded funds — ETFs for short. An ETF is made of broad holdings of stocks and/or bonds. Depending on your portfolio, you’re invested in a mix of companies, markets, real estate and bonds. The prospectuses of the ETFs can be

For your security, Acorns allows a maximum number of attempts to link your Round-Up account to your Acorns Core account each day. The, “Unable to complete request,” message typically indicates that you have reached that limit. You should be able to try again 24 hours after your las

We do our best not to clog your inbox, and only send emails with value. If they’re not valuable, you can adjust your settings here or through any of our emails by using the link at the bottom. Please note that even after adjusting your settings, you will receive some emails from us.

Yes! We don’t want anything to get in the way of your education, or your future. If you are a student, you can use our Acorns Core product without paying the $1/month fee. To enroll, you need to use your valid .edu address as your primary email address, set your employment status to stud

Funding Source: The Funding Source is the checking account from which we transfer all of your Acorns investments, including Round-Ups. Even if you have credit cards linked for Round-Ups, once your Round-Ups across all of your linked accounts reach at least $5, we transfer the amount from your

Your security is our primary concern, so we take every measure to verify that you are you! If all of your information is accurate, we typically verify and approve accounts same-day. If there is a delay, it may be because there is missing information. Acorns is subject to regulatory oversight b

Your security is our primary concern, so we take every measure to verify that you are you! To confirm that the bank information you provide is in fact yours, we send two micro-deposits, each less than $0.10. It can take 1-3 days to see those deposits in your checking account. When you see thes

It’s easy to make a One-Time Investment in your future. Here are the steps — From the main menu of your Acorns app, select ‘Invest’ Select the account (Core Account or Later Account if applicable) Scroll down and select the amount option under ‘One-Time Investmen

You can make a withdrawal from the web app, Android app, or the iOS app. Please follow the below instructions for each platform. If you have a question about time to withdraw, please see the “How long does it take to withdraw money” page. If you have a question about time to invest

You can pause your investments easily through your Acorns app. Select the Main Menu on the top left hand side Go to the My settings > Funding Source Toggle the 'Pause Investments' on When you are ready to start investing in you again, just toggle ‘Pause Investments’ to off. Pl

To protect your security, our Broker-Dealer requires the following documents to process a name change: 1. A legal document, such as a marriage certificate, that verifies your name change 2. A government-issued ID with your new name In some cases, we may request a government-issued ID with you

Your security is our primary concern, so we take every measure to verify that you are you, and that any changes requested are authentic. If you’ve made a request to change the Funding Source in your Acorns profile, we may require documentation that verifies your ownership of your previou

If you are experiencing issues logging into your Acorns account, please verify the following: You are using the correct email address to log in Your Acorns app is up to date There is no VPN active on your mobile device If you are still having difficulty accessing your Acorns account, you may

To view your tax reports, statements, or trade confirmations, just follow these steps — Visit www.acorns.com from a desktop computer Click your personal avatar icon Select ‘Settings’  Under ‘Documents and Statements’ select the statement, trade confirmation,

If you’re receiving a server error when logging into your Acorns account, please allow a few hours before attempting to log in again. We’re sorry for the inconvenience, and promise that our team is working to fix the issue. If you’re still unable to access your Acorns account

To help your money grow, we invest some of it in assets linked to real estate. They tend to be affected less by dips in the market, and their dividends tend to be higher. But, they take a little longer to report their annual results. To ensure that your 1099 form reflects the most up-to-date f

At this time, Acorns does not offer accounts for anyone under 18-years-old.

Thanks for helping your friends grow wealth with us! Find information below on our ongoing, automatic $5 referral reward, and our special referral bonuses. When you refer friends to Acorns using your custom referral link, and they invest in their new Acorns Core account, we will invest a $5 &l

No need to worry. You are still able to access your tax forms with a closed Acorns account. Please log in here and you should see all of your available documents in the “My Documents” section.Please note, you are unable to access your 1099 through the mobile app. If you are viewing your do

Auto Debit Authorization allows us to simply transfer payment - $1, $2, or $3 per month - from your Funding Source each month, so your shares can stay invested and keep growing. For now, debits will occur on the last business day of each month.

Our subscription covers our investing services, technology and team of 150+ and growing in Irvine, Portland and New York.

When you open your Acorns app, you’ll see a prompt asking you to accept our new Program Agreement and Auto Debit Authorization. The Program Agreement outlines our pricing and the terms of Acorns Later, our retirement account. Just accept those terms with one tap in your app, and you&rsqu

Current Acorns customers can easily upgrade their subscription through the Acorns Later card on your home screen action feed.

We have no plans to increase prices right now. We’ll always put our customer first in business decisions, and we’ll be transparent. If there’s ever a need to increase prices, our customers will be the first to know — not only what, but why.

Prior to our April 2018 pricing change, Acorns customers with a balance of at least $5,000 paid .25% per year. With the new pricing, all Acorns Core customers will pay $1 per month, and all Acorns Later customers will pay $2 per month for Acorns Core and Acorns Later, until they have $1 millio

Our Acorns Core investment account is free for college students with a valid .edu address. Your employment status must be set to ‘Student.’ If you are a student and upgrade to Acorns Later, you will pay $2/month and get Acorns Core + Acorns Later.

Legendary investor, Warren Buffett said, "The most important investment you can make is in yourself." We agree. IRAs can help you save for retirement without all of the tax implications of other types of investments. When you join Acorns Later, we'll help you determine the best course for you.

Yes. Acorns Later is an IRA, which stands for Individual Retirement Account. We’ll automatically select the right type of IRA for your lifestyle and goals, each offering distinct tax advantages and eligibility.

Acorns was founded on the principle, "From acorns mighty oaks do grow." Just as with our investment accounts, you can begin investing with just $5.

If you’re a new customer, you’ll first sign up for Acorns Core, and can then easily open an Acorns Later account after registering for Acorns Core. Acorns is designed as a system that helps you save, invest, earn and grow the most when you use all of our automated tools together &m

With any IRA, there are tax implications for early withdrawals or transfers. You can learn more about the specifics here.

Because 'retirement' doesn't mean what it used to for a lot of people. It used to be something you could count on — and when it came, you were going to pursue what you love. Today, many don't believe they will retire, and others are doing what they love now. So we’ll call it Acorns

There are a few ways to contribute to your Acorns Later account. If you’d like to make a contribution, first make sure that your primary bank account, which we call your Funding Source, is linked to your Acorns Later account. Recurring Contributions To set up a Recurring Contributio

Your portfolio is selected based on your age and the time until you reach “retirement age,” which is currently 59 ½ years old according to the IRS. Over time, this calculation naturally changes, so we automatically rebalance your investments. For example, as you grow closer

Rolling existing plans over to Acorns Later is a good way to consolidate your investment accounts, take better advantage of Acorns’ portfolio allocations and potentially save on management fees. If you're interested in rolling a plan into Acorns, please contact our support team.

To close your Acorns Later account, please contact Acorns support and let us know if you’d like to cash out your IRA, or roll it over to another firm. Our team will help you make the change. It's important to note that account closures and withdrawals may be subject to closure fees

If you live in a community property state (Louisiana, Arizona, California, Texas, Washington, Idaho, Nevada, New Mexico, and Wisconsin) and you want to designate someone other than your spouse, you will need to have your spouse sign a notarized document. You can contact Acorns Support&nbs

There are tax implications (generally a 10% penalty and possibly income taxes and other penalties) for early withdrawals from an IRA, but sometimes the IRS will waive a tax penalty for early withdrawals. We’ve listed some of the exceptions below.The IRS also talks about this here. P

Paying for your Acorns subscription is as easy as $1, $2, $3! Previously, Acorns Core was $1 per month, and once your Acorns Core balance reached $5,000, Acorns was .25% annually. Now, our new structure is even more cost-effective as it's $1/month until you have $1 million invested with us! Wh

IRA stands for Individual Retirement Account, and they have lots of tax advantages over traditional savings accounts. Acorns Later offers 3 IRAs - Traditional, Roth and SEP. When you open an Acorns Later IRA, we automatically select the right IRA plan for your lifestyle and goals. To learn mor

You get Acorns Core + Acorns Later for just $2 per month until you have $1 million invested with us! We’ll automatically transfer that payment from your Funding Source each month, so you don’t have to think about it. When you have $1 million invested with us, your subscription beco

We automatically select the right type of IRA for your lifestyle and goals, each offering distinct tax advantages and eligibility. If you would like to discuss changing your IRA type, please contact Acorns Support.

In order to cancel an Acorns Later pending contribution, please visit your Acorns Later History screen. Tap on the transaction that you would like to cancel and select the Cancel button to stop that transaction. Please note: If your contribution is already processing, you won’t see an op

With any IRA, there are often tax implications for early withdrawals or transfers (generally a 10% penalty and possibly income taxes and/or other penalties). You can learn more about the specifics from the IRS website here. To withdraw your Acorns Later funds, please follow these steps: 1

Acorns Spend is the first checking account with a debit card that saves, invests, and earns for you. Plus, Acorns and Acorns Later built in! Acorns: The leading micro investing app, helping more than 3 million customers invest in the background of life. Acorns Later: Our retirement accou

We’re excited you’re joining Acorns Spend! To sign up, follow this link. If you’re an existing Acorns customer, you can pre-order your Acorns Debit Card and sign up for Spend in just a few taps! If you are new to Acorns, you’ll first need to create your Acorns account.

If you are one of the first 100,000 people to pre-order your Acorns Debit Card, we anticipate it will ship later this year. Your Acorns Spend account will not activate until you receive your card.

Acorns Spend is just $3/month and includes everything that comes with Acorns and Acorns Later. In other words, you can save and invest for now and retirement, and with your Acorns Debit Card, save, invest and earn every time you spend — for just $3/month!

You will receive notifications when your Acorns Debit Card is shipped and delivered.

There will not be a credit check to join Acorns Spend. To sign up for Acorns Spend, you must be a verified Acorns customer. If you’re new to Acorns, you’ll need to set up your Acorns account first. When your account is verified, you can register for Acorns Spend with just a few tap

Acorns Spend is the only checking account with a debit card that saves, invests and earns for you — and has Acorns Core and Acorns Later built in. Here are a few of the features we’re excited to offer. Not all of these features will be available immediately at launch. They will be

Each customer may have only one Acorns Spend account. At this time, we are not able to support joint accounts.

We are committed to straightforward, predictable pricing with no surprise fees — just surprise upgrades. So Acorns Spend is $3/month, and includes Acorns Core and Acorns Later. There are no overdraft, minimum balance, direct deposit minimums, or card replacement fees. Acorns Spend custom

To become an Acorns Spend customer, you need to have an Acorns Core account. Acorns Core and Acorns Later are included in the $3/month subscription price for Acorns Spend, but you do not need to fund those accounts or keep them open to remain an Acorns Spend customer. Acorns works hardest for

You can transfer funds from your Acorns Spend account to an external checking or savings account any time without penalty, or you can seamlessly transfer funds from your Acorns Spend account to your Acorns Core and Acorns Later accounts. To cancel your Acorns Spend account, please contact our&

Yes! Acorns is built as a system that helps you effortlessly save, invest and earn in the background of life. In a few taps, you can transfer funds from your Acorns Spend account to your Acorns Core and Acorns Later accounts, where your money can grow!

Acorns Spend is $3/month. If you are currently an Acorns customer with a free student account, you will pay $3/month for your Acorns Spend account. This price includes Acorns Core and Acorns Later.

To cancel your Acorns Debit Card after you have pre-ordered, please contact our customer support team. 

If the address you provided when you pre-ordered your card is no longer your address when your card ships, please make sure to set up mail forwarding so your card is forwarded to you. If there are any issues in receiving your card, please contact our customer support team. 

If you have an existing checking account, you may keep that account or close it and use Acorns Spend as your primary checking account. Acorns Spend comes with free bank-to-bank transfers, so it’s easy to move money between accounts. Any personal checking account, including Acorns Spend,

Acorns Spend is a system that comes with an investment account and a retirement account, and is designed to save, invest, and earn for you. We’ve designed our features so that you can offset your subscription price by simply using your card and investing for your future with every purcha

To bring you the first checking account and debit card that save, invest, and earn for you, Acorns has partnered with Lincoln Savings Bank, a member of FDIC.

Acorns will not charge you foreign transaction fees, but you will likely be charged foreign exchange fees and currency exchange commissions for transactions outside of the United States. These fees will be included in the amount charged to your Acorns Spend account.

To forward our mission to look after the financial best interests of the up-and-coming, it is not possible to only have an Acorns Spend account. We created Acorns as a system that helps you save, invest and earn in the background of life, and you can make the most when you use each tool togeth

After you purchase the gift card from Groupon for $5, you will receive an email from Groupon with a confirmation order number and specific instructions for redeeming your gift card.

Your gift card will be stored in your Groupon account under "My Stuff.” You will also receive an email order confirmation from Groupon with specific redemption instructions.

You will receive a confirmation email and order number from Groupon with specific instructions that guide you through the process of redeeming your card.

New customers only who follow the Groupon link under “Redeem Online.” A "New Customer" is anyone who has never started the registration process for any Acorns account.

Existing Acorns Core, Acorns Later or Acorns Spend customers who at any time have already started the registration process. Customers who have registered with Acorns Core, Acorns Later or Acorns Spend at any point in the past - even if their account remains unfunded. Anyone who did not claim

All refund requests are handled through Groupon Customer Service at https://www.groupon.com/customer_support. If you purchased your gift card within the last 24 hours, you can select your order and cancel as long as you have not viewed your gift card code. After the first 24 hours, or if you

If your Groupon gift card isn’t working, please contact Groupon support. For any issues within the Acorns signup process or any other Acorns specific questions, please reach out to the Acorns Support Team.

How do I send funds back to PayPal?   How do I link my Spend account with PayPal?   How do I add funds to Spend from PayPal?

Acorns is serious about security. We’ve taken many steps to help keep your account and information protected when you create an account and use Acorns. SIPC Protected Investment AccountsSecurities in your Acorns Core and Later accounts are protected up to $500,000. For details, please se

If you meet the requirements set by the IRS, you will receive a 1099-R form from Acorns Securities by January 31, 2019. You’ll get a 1099-R if, in the 2018 calendar year, you withdrew any money from your Acorns Later account. The information on a 1099-R form is reported by Acorns to you and

You’ll get a 5498 form if you made a contribution or rollover to your Acorns Later account for 2018. You won’t need to use this form when you file your taxes. It’s just for your records. This form will be delivered to you by May 31, 2019.

If you’re eligible to receive Acorns Later tax forms, you’ll get the 1099-R by January 31, 2019, and the 5498 form by May 31, 2019. The 5498 form is just for your records. You won’t need to use the 5498 form when you file your taxes.

The IRS allows you to make contributions for the previous calendar year up until the tax filing deadline of April 15. So, the taxes won’t be finalized until after that date.

Under the “Past Screen” section of your account, you can see the contributions that you have made to your account.

You can make a prior year contribution from January 1, 2019 up to when you file your income taxes. Please consult with your tax professional for more information. Please reach out to Acorns support, if you would like to make a prior year contribution.

1099-R Information GuideIf you withdrew any money from your Acorns Later account in the 2018 calendar year, you’ll get a 1099-R form. The information on a 1099-R form is reported by Acorns to you and the IRS.We created this 1099 Information Guide to help you understand the form and how it re

Acorns Spend includes Acorns Later and Acorns Core for just $3 a month. An open Core account is required to open a Spend account.

You will receive a notification to activate your card when your Acorns Spend debit card is delivered. When you have your card in hand, open the Acorns app. There will be a prompt in your action feed asking you to activate your card.

Setting your PIN for your debit card is done when you activate your card. If you need to update your PIN at any time, you can do so under Settings in the Spend section of the app. Please keep in mind that it can take up to 1 hour for your PIN to be set.

You can set up direct deposit right from your Spend account. Alternatively, you can set it up with your HR department. You will likely need your account and routing numbers listed in the Spend section under Settings.

You can view your available Spend balance on the Present screen when you open the Acorns app. When you tap on Spend from the Present screen, the available balance will be shown there as well.

Monthly statements are available to download when you visit your Acorns account on a desktop web browser.

Acorns does not currently allow sending money through mobile payment apps. You can, however, move money into your Spend account from PayPal wallet.

Bill Pay is not available right now, but will be a feature incorporated into Acorns Spend!

Your routing & account numbers are listed in Settings under the Spend section.

Unfortunately, we do not support joint accounts or business checking accounts at this time. Acorns Spend can only be used as a personal checking account.

You can request a new card if yours is lost or stolen in Settings under the Spend section.

You can temporarily lock and unlock your Acorns debit card at any time from the Spend section in your settings.

If you need to update your PIN, you can do so in the app in Settings under the Spend section. Keep in mind that it can take up to 1 hour for your PIN to be set.

Because your security is our top priority, please contact us in order for us to properly help you dispute a charge.

Because your security is our top priority, we would need you to call us so we can properly help you report any potential fraud.

Your security is our top priority. All transactions are verified through our third-party fraud detection partner.

There is a 24 hour cancellation window from the time the transaction is made. In order to cancel a transaction, please contact our customer support team.

You can transfer funds to a linked external account or withdraw cash through an ATM.

Yes. You will get a notification on your phone every time you make a purchase with your Acorns debit card. It will let you know how much you spent.

You can withdraw a maximum of $500 a day from an ATM with Acorns Spend.

There are no ATM fees with Acorns Spend. You will have access to a network of preferred ATMs that do not charge a fee. Some ATMs may charge you a fee for transactions. However, Acorns will reimburse you for these fees on a monthly basis into your Spend account.

You will be able to find a preferred ATM in the Acorns app that does not charge any temporary fees. Remember, you can still use any other ATM and we'll reimburse you for any fees on a monthly basis.

Unfortunately, we do not offer the ability to cash or deposit checks at an ATM with Acorns Spend.

Acorns will keep track of any ATM fees you are charged during each month. The following month, you will be reimbursed for the total of the fees you paid in the previous month.

At this time, you will not be able to deposit cash into your Spend account via an ATM. However, you can deposit the cash into a linked funding source and then transfer it into your Spend account.

There are no foreign transaction fees, only currency conversion fees with Acorns Spend.

There is no overdraft fee with Acorns Spend.

You can update your personal information in your user profile under Settings in the Acorns app.

If you’re an existing Acorns customer, you can order your Acorns debit card and sign up for Spend in just a few taps! If you are new to Acorns, you’ll first need to create an Acorns Core account. Then you can order your Acorns debit card and sign up for Acorns Spend.

If you need to freeze your account, please contact our support team for further assistance. Monthly subscription still applies to accounts that are frozen.

Your routing & account number is listed in Settings under the Spend section of the Acorns app.

You can use your Acorns debit card to earn Found Money, but Found Money will always be invested in your Acorns Core account.

Your Round-Ups are invested into your Acorns Core account. Real-Time Round-Ups will only come from Spend. Regular Round-Ups from other linked cards will come from your default funding source, which can be your linked bank account or your Acorns Spend account.

You can contact support to let us know about your travel plans. We'd be happy to make a note on your account!

Unfortunately, we do not offer bonded checks at this time with Acorns Spend.

Unfortunately, we do not offer courtesy pay at this time with Acorns Spend.

Unfortunately, we do not offer cashiers checks at this time with Acorns Spend.

In order to make sure your Acorns debit card is destroyed securely, please mail the card in a security envelope to the address below. We recommend deactivating your card prior to shipping. CPI Card GroupPO Box 111119 Nashville, TN 37222

Acorns does not currently allow Peer 2 Peer payments within the app. You can, however, move money into your Spend account from PayPal wallet.

Please note that ordering a checkbook using your Acorns account & routing number will not work.

We are planning on introducing Bill Pay in early 2019.

Please contact support if you have a legal inquiry.

Our fraud specialists respond in real-time and your card will be locked. We'll call you to determine if a transaction is fraudulent.

Since your security is our number one priority, please contact support to report any fraud.

In partnership with Acorns, our banking partner, Lincoln Savings Bank, will investigate any transactions suspected to be fraudulent once they are reported to our Customer Support team.

You can cancel your Acorns debit card at any time.

Your Acorns debit card will be automatically added to either Apple Pay or Android Pay when you activate it.

There is no fee to replace your Acorns debit card.

If you haven't received your Acorns debit card, please contact support so we can help you locate it.

Once you sign up for Spend a card is ordered shortly there after. Although we've gone ahead and canceled all of your accounts, we are not always able to prevent your card from shipping. Please note if you do receive your card, it will be deactivated.

Acorns Spend does not provide FiCo scores at this time.

The 1099-MISC form is an IRS tax form that lists important information like money received from prizes and rewards or other types of income not earned through an employer. The information on a 1099-MISC form is reported by Acorns to you and the IRS.

You should receive the forms on or around February 15, 2019, well before the tax filing deadline of April 15th.

Acorns will email you a link to the 1099-MISC form where you will then be able to download it as a PDF. Please note that we will not be sending your 1099-MISC form through physical mail. It will only be available to download digitally.

Your tax professional will be able to help you with your 1099-MISC form or you can read some information from the IRS here.

Round-Ups are transferred from the checking account that you link to Acorns. If you link multiple credit or debit cards, then all of your Round-Ups will still come from only the linked checking account. This checking account is also the account that funds are sent back to when a withdrawal is

Withdrawals may take 3-6 business days to post into your checking account because there is a mandatory 2-day settlement period. The Securities and Exchange Commission (SEC) mandates this period when buying or selling shares in Exchange Traded Funds (ETFs). It’s referred to as Regula

Acorns will recommend a portfolio for you based on your age, time horizon, income, goals, and risk tolerance. Of course, you may choose a more or less aggressive portfolio than our recommendation and you are free to change it at any time.

If you qualify to receive tax forms under the federal rules, Acorns Securities will send you the proper tax forms.All Acorns users who actively invest will receive an email with the status of their 1099 form on February 15 for the prior calendar year. We’d love to send them earlier, but some

No. Acorns doesn’t require a minimum amount to open an account. To start investing, however, your Round-Ups or one-time investments must add up to at least $5.

Automatic Round-Ups can be enabled using the following steps:   For Android and iOS users 1. Log into the app via your mobile device. 2. From the main menu, select 'Invest' and the appropriate account. 3. Select Round-Ups. 4. Select the toggle next to Automatic Round-Ups to activate Roun

When you refer a friend through our referral promotion program, your friend is sent an invitation link. If your friend uses your link, both you and your friend will be rewarded with five dollars or our current, or other applicable, referral promotion amount, which will be deposited in you

If you meet the reporting requirements set by the IRS, you will receive information on whether or not you will be receiving a 1099 form from Acorns Securities by February 15 for the prior year. Almost anyone who actively invests will receive this form.What’s a 1099 form?The 1099 form is an I

The Patriot Act requires financial institutions such as Acorns to obey strict rules governing the verification of individuals seeking to open accounts. We ask for some of your personal information (legal first and last name, home address, SSN, etc.). In order to ensure a speedy sign-up, it&rsq

Yes. If automatic round-ups are turned off, you can go to the 'Past' screen and manually select which round-ups you want to invest.

Follow these steps to set up a recurring investment on a daily, weekly, or monthly basis— 1. From the main menu, select Invest and the appropriate account2. Select Recurring3. Select an amount for your new investment4. Confirm your new investment5. Tap Save The recurring investment will

The path to financial success should be accessible to everyone, so we make it easy to invest in you. With Acorns, you can start early and invest often, without making big changes to your everyday life. In fact, you can start with as little as $5. For more, check out how it works.

Currently, Acorns is only available to residents of the United States and Australia. In the US, exceptions are made for active Armed Services personnel that maintain US addresses and are temporarily overseas.

No. You can link as many cards as you like.

Please complete the following steps to cancel a recurring investment: 1. Open your Acorns account2. Select “Invest for your future” from the Present screen3. Select “Core”4. Select “Recurring Investment”5. Select “Stop Recurrin

When you shop with our Found Money partners, they'll automatically invest in your Acorns account! Found Money rewards are credited to your account between 90 and 120 days after you make a purchase with one of our partners. Currently, there are two types of Found Money promotions: 1) Simply S

Acorns operates in the cloud and your account and investments are safe even if you delete the app or get a new phone or device. Automatic round-ups and recurring deposits will still be processed even if the Acorns app is not currently installed. If you have a new phone, you can re-download th

Yes, even amounts will round up an entire dollar. However, you can change the amount that is rounded-up in these cases, to any amount from $0.00 to $1.00.

If the app crashes immediately when you open it, there is an issue with the local data and you will need to delete and reinstall the app. Don't worry; all of your information will be there after you reinstall the app.

Try these fixes if you are experiencing issues with your Round-Ups account: 1. Log into your online banking through a web browser (instead of the mobile app). Some financial institutions may require this before they will allow us to monitor your account for Round-Ups.2. Then open a second tab

We're sorry to hear that you'd like to close your Acorns account and hope to reconnect with you in the future! If you’re using an Android or our web app, please complete the closure process on the Acorns website here. If you have our iOS app, please follow these steps in your Acorns app:

You can monitor your spending through the app, allowing you to spot investment opportunities. To access this, you‘ll need to provide your online banking login information. However, this information is not stored and is not viewable by Acorns—it’s simply used to import your sp

If you are trying to link your checking account and are having trouble doing so, please follow these steps: 1. From the main menu, select My settings 2. Select Funding Source 3. Instead of selecting one of the main bank icons, select Use a different bank 4. Enter the Routing and Account numbe

Yes, you can connect your Acorns account to Mint by visiting Mint.com and following the steps below: 1. Sign in to your Mint account. 2. Select Settings 3. Select Accounts 4. Select the Plus in the upper right hand corner 5. Search and select Acorns 6. Submit your Acorns account email and pas

Your investment portfolio is composed of a mix of up to seven index Exchange Traded Funds (ETFs). ETFs trade like stocks and represent broad holdings of stocks or bonds. For more information about individual funds, what they contain, and why we selected them, please visit our Invest 

All you need to do to benefit from Found Money is link the credit or debit card(s) you use to shop to your Acorns account. If you already have credit or debit card(s) linked, you’re set! Just make sure they’re the ones you use most. When you shop with our partner brands using that

Acorns Core automatically invests your spare change and lets you invest as little as $5 any time or on a recurring basis into a portfolio of ETFs. Your investments are then diversified across more than 7,000 stocks and bonds and automatically rebalanced when the market fluctuates. Acorns Later

You can reset your PIN via the web app, Android app, or iOS app. Note: In order to reset your PIN, you will need to enter your old PIN AND answer your security question. If you are unable to enter this information, please contact us so that we can help you with the process.Please see the "How

No. Acorns does not store your bank login information. For security, here is some information on how we do everything we can to protect your data:    * Security: Your peace of mind is our highest priority. Acorns works to protect your information, prevent unauthorized account access

Round-Ups work by virtually rounding up your transactions, and transferring your change into your investment account, automatically.   We need you to provide your online banking login credentials so that we can connect to that checking account and round-up your transactions.   If you

If you received an NSF fee from your bank, it means there were insufficient funds in your bank account to cover a transfer to your investment account. Good news: you can set the exact day of the week or month on which you'd like your recurring investment to occur. Just make sure you have the

It’s easy to contribute to your Acorns portfolio in the background of your life. All you have to do is connect your bank account and any other credit or debit accounts you use to shop. With Round-Ups, we automatically round up your purchases to the next dollar, and as soon as you’

Yes. Regardless of what Acorns recommends, you always have the option to change your portfolio to a more risky or more conservative alternative. But please make sure you’re comfortable with its risk level before changing your portfolio.

You can update your email address by logging into our web-app at app.acorns.com or through the mobile app Once you are logged in, please complete the following steps to update your email address: Under the main menu: 1. Select My settings2. Select My Profile3. Under Personal Information, type

You need to link your card(s) so that our Found Money partners know when you’ve shopped with them, and can reward you.

In most cases, your tax forms will be available on or before March 15. This allows Acorns Securities time to receive all the information needed to create a consolidated statement and help avoid the need to send you multiple corrected forms and file an amended tax return.

The Patriot Act requires all financial institutions to obtain, verify, and record information that identifies each person opening an account. We also require your social security number to issue you a tax reporting form at the end of each year.

Your Financial Institution may have locked you out of your online Banking, which is preventing Acorns from investing your spare change.   Please try to log into your online bank account again, and contact your bank if you are unable.   Once you have logged into your online bank accou

You can not entirely opt out of any of the ETFs in Acorns' portfolios, nor of the stocks or bonds of which the ETFs are comprised. You also do not have the option of choosing to invest in any other stocks, bonds, Bitcoin, or other securities through Acorns. Your Acorns account is a Limited Tr

In order to link your cards, please follow these steps:  1. In the upper right corner, click on the Personal Avatar icon2. Select Settings3. Under Personal, select Linked Accounts4. Under Cards & Accounts, select Add Account5. Search for your bank6. Connect using your banking credenti

Acorns Securities will send you an email notification with a link to download your forms. You can also find the forms in your Acorns account by visiting the My Documents section on https://app.acorns.com/profile.

Sometimes Round-Ups Accounts may experience a delay or interruption while populating on your Acorns account.     To ensure that we establish a successful connection with your Round-Ups Account, please follow these steps:   Make sure that you have selected the proper sub-account

We recommend that you keep your Acorns account secure by always logging out after use. In fact, we automatically log you out of the app after periods of inactivity and require you to enter your passcode to get back on. Additionally, you should choose a difficult-to-guess password and store it

To learn more about your Acorns investments, visit acorns.com/invest. You can also view the prospectuses for each ETF by visiting the links below: iShares iBoxx $ Investment Grade Corporate Bond ETF | LQD iShares 1-3 Year Treasury Bond ETF | SHY Vanguard Small-Cap Index Fund ETF Shares | VB V

There are multiple ways to fund your Acorns account: One-time: You can always add money by entering the desired amount on the Invest screen. This is a one-time investment and will not be repeated in the future. Recurring Investments: You may set up recurring investments on a d

Nope. All you need to benefit from Found Money is an active Acorns account with a linked credit or debit card(s).

Your checking account is the account that funds all investments into your Acorns account. Whenever a Lump Sum, Recurring or Round-Ups investment is created, Acorns will transfer the funds from your linked checking account into your Acorns accounts.   Should you ever withdraw funds from yo

Your account with Acorns is not at risk if one of your linked cards is lost or stolen. However, you should still unlink the card from your Acorns account. This can be done in the Round-up Accounts section of Settings.

Ideally, one would want to “beat” the market. However, actively managed funds, through which management teams try to pick winners and losers, often fall short of market benchmarks, and their high fees can easily offset any gains. We believe that the best approach to investing is t

When you shop with our Found Money partners, they'll automatically invest in your Acorns account! Found Money rewards are credited to your account between 90 and 120 days after you make a purchase with one of our partners. Typically "Pending Found Money" rewards can be found in the Found Money

If you did not receive a tax form this year, your Acorns account activity did not meet the minimum reporting requirements set by the IRS. If you feel you should receive a 1099 form from us, please contact our support team, or visit the IRS website for more general tax information.

Your bank’s listed name may vary from what you are entering into the search field. If you are are unable to locate your bank, contact our support team by emailing Support@acorns.com. In the event that your bank isn't currently compatible, you can still contribute to your Acorns Core acco

For your security, we require that you contact the Acorns Support team in order to unlock your account. Note that this will require the confirmation of some personal information.Contact Support

Yes. The securities you own are always subject to market fluctuations. This is why we advocate long-term investment goals. For more information about our investment methodology, please visit our Investments page.

Nope, but we hope you’re using Round-Ups so your spare change can grow! To benefit from Found Money, you just need to link the credit or debit card(s) you use to shop to your Acorns account.

Before linking to any third party app, Chase will send a verification code to the email or phone number on file with your online banking. If you believe the code is being sent incorrectly, please visit your online banking and make any necessary changes to your contact information. Once you&rs

You should use the tax form as a part of your regular tax filing. Most tax software will prompt you to enter information about your investment accounts, which is when you should enter the information from this form. If you have questions about how to properly file and report this information,

Round-ups are based on final amounts charged to your card, including tips.

You can change your password on from within the web app, or within the Android / iOS apps. Please follow the instructions below for each. Note: If you have forgotten your old password please see the “Forgot Password” tool.   Reset Password on Web Step 1: Log into your account

You must be 18 years old to open an account.

An exchange-traded fund (ETF) is an investment fund traded on stock exchanges, much like stocks. An ETF holds assets such as stocks, commodities, or bonds, and trades close to its net asset value over the course of the trading day. Most ETFs track an index, such as a stock index or bond index.

If you’re experiencing issues linking your Capital One 360 account, please make sure you’ve generated an Access Code through your online bank account. To generate an access code, just follow these steps: Sign in to www.capitalone.com with your Customer Number/Saver ID (Usern

Found Money offers and rewards can be tracked on the Found Money section of the app. Once invested, Found Money rewards should post to the Past section of both the app and website. 

If you qualify to receive tax forms under the federal rules, Acorns Securities will send you the proper tax forms.All Acorns users who actively invest will receive an email with the status of their 1099 form on February 15 for the prior calendar year. We’d love to send them earlier, but some

Acorns is a Member of the Securities Investor Protection Corporation (SIPC). SIPC protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). For more information on SIPC insurance or to request an explanatory brochure, please visit the 

Check out the Found Money page for details about each, unique offer.

Some financial institutions have security safeguards that prevent third party applications like Acorns from monitoring your transactions for Round-Ups.   While Acorns can’t make recommendations to change or disable security settings with your online banking account, these features m

1099 Information Guide The 1099 form from Acorns lists important information like realized gains or losses from your investments, income from dividends and any foreign taxes paid on your investments. We created this 1099 Information Guide to help you understand the form and how it relates to y

Automatic rebalancing is Acorns’s method of maintaining your specific portfolio allocation. Market fluctuations may cause some of the securities in your portfolio to appreciate or depreciate in value. When this occurs, we use automatic rebalancing to bring your portfolio back to its spec

Your Financial Institution may temporarily prevent Acorns from monitoring some or all of the sub-accounts connected to your online banking.  If you’re linking your account and are unable to view the sub-accounts associated with your financial institution, please proceed with the fol

Acorns automatically rebalances your portfolio as you invest. Every time you deposit or withdraw funds, we adjust the proportions of ETFs purchased to move your account towards its target portfolio allocation. We also periodically review, typically on a quarterly basis, and rebalance your por

Yes! Your dividends are automatically reinvested in your portfolio. View your dividends on the 'Past' screen under processed transactions.

The six Exchange Traded Funds (ETFs) that make up your portfolio pay dividends on varying schedules. The LQD and SHY ETFs pay dividends monthly, while VEA, VNQ, VWO, VOO, and VB pay quarterly dividends. For more information on these ETFs look at our Invest page.

Please complete the following steps to cancel a pending transaction: 1. Open your Acorns account 2. Select “Core” from the Past screen3. Select the pending transaction4. Select “Cancel Transaction” Please note: If you do not see an option to cancel, the transaction is l

When you deposit money with Acorns, Acorns purchases shares in several exchange traded funds (or ETFs). Now that you’re an investor in them, you get to weigh in on important issues with a vote proportional to the number of shares you own. Proxy voting as a shareholder is a lot like mail

A prospectus is a legal document filed with the Securities and Exchange Commission (SEC), which provides information about an investment. The SEC requires a prospectus for each investment available to the public (stocks, bonds, securities, etc.), so that prospective investors may make an infor

You can absolutely add a beneficiary to your account. In order to add a beneficiary please do the following: 1. Fill in the requested information (The form is editable, so you can type everything before you print it.)2. Print out the form3. Print and sign your name at the bottom of page two4.

The ‘Institution is failing to respond to our request’ message typically means that your bank may be experiencing some technical issues or they not be set up to support our Round-Up feature. If this message is the result of routine maintenance or an unexpected technical issue, atte