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Who can sign up for an account?
Acorns is available to United States residents who have a valid social security number. Customers must be at least 18 years old to start an Acorns Personal or Acorns Personal Plus subscription, but you can open an Acorns Early account on behalf of a child from the day they are born. ... -
How do I reopen my Account?
If you're ready to start investing again with Acorns, reopening your account is easy. Simply log back into your Acorns account using our iOS, Android or Web App. Once logged in, tap or click “Start investing again” and confirm you want to reopen your account. If you no longer have ... -
Can I link my business account?
In order to comply with FINRA regulations, Acorns accounts cannot be funded with a Business checking account. More specifically, this is to ensure that we remain compliant with FINRA's Anti-Money Laundering (AML) regulations. To learn more about these regulations, you may click the link below:... -
What information do you need if I work for a Broker-Dealer?
We need permission from your compliance department before opening your investment account. Your firm may also require duplicate confirmations and statements (Pursuant to FINRA Rule 3210 and/or NYSE Rule 407). If your firm would like to see our program agreement, please direct them to page B-1 ... -
Why did I receive an alert?
Your security is our first priority. If you receive a verification alert, it’s because we want to make sure your information is accurate and up to date when we open your account, or make any changes. If you’re an existing investor who has received this alert, we may need to correct... -
I forgot my Username
It happens. Our support team is here to help! If you forgot your username, please contact us and provide the following information: Your First and Last name Your Date of Birth Your full mailing address on file with your Acorns account If you have any other questions, feel free to reach ... -
How do I unsubscribe from emails?
We do our best not to clog your inbox and only send emails with value. If you do feel they are not valuable, you can adjust your settings here, follow the steps below or through any of our emails by using the link at the bottom. After logging in to your account, click on the menu (avatar... -
Why does it take 1-5 days for my Acorns account to be approved?
Your security is our primary concern, so we take every measure to verify that you are you! If all of your information is accurate, we typically verify and approve accounts same-day. If there is a delay, it may be because there is missing information. Acorns is subject to regulatory oversight b... -
How can I update the name on my account?
To protect your security, our Broker-Dealer requires the following documents be uploaded via the document uploader (https://app.acorns.com/document-uploader) to process a name change: A legal document (marriage certificate, divorce certificate, etc) that verifies your name change A valid, non... -
Can I open an account for a minor?
At this time, Acorns does not offer accounts for anyone under 18-years-old.... -
Invite Friends, Get $5
Thanks for helping your friends grow wealth with us! Find information below on our ongoing, automatic $5 referral reward, and our special referral bonuses. When you refer friends to Acorns using your custom referral link, and they invest at least $5 in their new Acorns Invest account, we will ... -
How do I downgrade/upgrade my Acorns subscription?
You can downgrade/upgrade your subscription by going to the subscription center in settings and selecting your new tier. To learn more about Acorns subscription payment, please click here. For Mobile: After logging in to your account, tap the menu (avatar) in th... -
Can I set up a joint account?
At this time, Acorns does not support joint ownership of an account. Acorns is designed for personal investing, so each portfolio is recommended based on individual circumstances and goals. For this reason, we cannot create joint accounts, but you may have a joint personal checking account con... -
How do I update my contact info for Two Factor Authentication?
To update the contact info linked to Two-Factor Authentication, please follow the steps below: Visit Settings, then select Personal Info Under Contact Info, you will see your phone and email. Select either to begin setting up 2FA You will then be prompted to select the "Next" button to... -
Can I Turn Off Two-Factor Authentication (2FA)?
To help protect your Acorns account, and ensure its security, Two-Factor Authentication is mandatory and cannot be disabled. We cannot disable Two-Factor Authentication, but we can help update your phone number or email address for Two-Factor Authentication if it has changed. To upd... -
How do I set up Two-Factor Authentication for email only?
If you are having trouble setting up your phone number for Two-Factor Authentication you can always set up 2FA with a verified email address as well. Please note, we only require one piece of verified contact info to set up 2FA. To update the email address info linked to Two-Factor Authenticat... -
Is there a minimum investment required to open an account?
There is no minimum amount required to open an Acorns account, but to begin investing, saving for retirement, or spending smarter, you must have funds in your account. You can do this through Round-Ups®, where we automatically invest your spare change, or with an easy One-Time Investmen... -
What is account verification?
The Patriot Act requires financial institutions such as Acorns to obey strict rules governing the verification of individuals seeking to open accounts. We ask for some of your personal information (legal first and last name, home address, SSN, etc.). In order to ensure a speedy sign-up, it&... -
Is Acorns available to people outside of the U.S.?
At present, Acorns is only available to US citizens or legal residents who currently reside in the United States. Exceptions are made for active Armed Services personnel that maintain US addresses and are temporarily overseas. Acorns is currently working with partners and regulators abr... -
What happens if I delete the Acorns App from my device, or get a new phone?
Acorns operates in the cloud and your account and investments are safe even if you delete the app or get a new phone or device. Automatic Round-Ups, recurring deposits and monthly subscription fees will still be processed even if the Acorns app is not currently installed. If you have a ne... -
My app is crashing immediately when I open it, what should I do?
If the app crashes immediately when you open it, there is an issue with the local data and you will need to uninstall and reinstall the app. Don't worry; all of your information will be there after you reinstall the app.... -
How do I close my Invest Account?
At Acorns, you have the ability to close individual accounts or cancel your subscription entirely. Below you can find some common questions regarding closing an Acorns account. For steps on how to close your account and/or cancel your subscription, click Here. For... -
How do I link my checking account if it says "Account is already linked?"
If you are trying to link your checking account and are having trouble doing so, please follow these steps: For Mobile: After logging in to your account, tap menu (avatar) in the upper left corner of the screen Tap 'Settings' Tap 'Linked Accounts' Tap the '...' in the upper right-hand corner ... -
Why does Acorns need my social security number?
The Patriot Act requires all financial institutions to obtain, verify, and record information that identifies each person opening an account. We also require your social security number to issue you a tax reporting form at the end of each year.... -
How old do I need to be to open an Acorns account?
You must be 18 years old to open an account.... -
Can I Add a Beneficiary to My Account?
Yes! You can absolutely add a beneficiary to your account. Please take the following steps in so that we can process your beneficiary information: Please download and fill out this form Upload the documents using our secure document uploader: https://app.acorns.com/document-uploader Then con...
